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Stockholm

Retail Sales Assistant

We are seeking a customer-focused and enthusiastic Retail Sales Assistant to join our in-store team. This role involves delivering exceptional service, supporting day-to-day store operations, and contributing to an engaging and efficient shopping experience for our customers.

Responsibilities

  • Greet and assist customers, providing knowledgeable and friendly service throughout their shopping journey
  • Respond to customer inquiries regarding products, pricing, promotions, and stock availability
  • Maintain attractive visual merchandising and ensure shelves are well-stocked, clean, and organized
  • Operate the cash register, handle transactions accurately, and process returns or exchanges in line with store policy
  • Monitor inventory levels, assist with stock replenishment, and support inventory counts when required
  • Stay updated on product knowledge and promotional campaigns to confidently guide customer decisions
  • Handle customer feedback and complaints professionally, escalating issues when necessary
  • Maintain a tidy, safe, and welcoming store environment at all times
  • Collaborate with team members and support store managers in achieving sales targets and KPIs
  • Follow company procedures, including health and safety, loss prevention, and data privacy protocols

Requirements

  • Previous experience in retail, customer service, or a similar fast-paced sales environment
  • Strong interpersonal and communication skills, with a positive and proactive approach
  • Ability to work well both independently and as part of a team
  • Basic math skills and familiarity with handling transactions and POS systems
  • Excellent organizational and time management abilities
  • Flexibility to work on weekends, holidays, and during peak periods such as sales events
  • A customer-first mindset with a passion for creating outstanding in-store experiences

Preferred Qualifications

  • Experience working in a branded retail store or international environment
  • Knowledge of current trends in fashion, electronics, or consumer goods (depending on store type)
  • Multilingual skills are a plus, particularly in English and Swedish

This is an excellent opportunity for someone who enjoys a dynamic and customer-facing role, with room for professional growth in a supportive retail environment.



English Jobs Sweden
About:  English Jobs Sweden

EnglishJobs.se specializes in recruiting international talent for Swedish companies. Since 2009 we have have helped over 8000 professionals connect with traditional companies such as as Ericsson, Skanska, ABB, Volvo and SAAB as well Swedish startups such as Spotify, TrueCaller, Klarna and Skype. We welcome talent with a multicultural background and knowledge of local cultures, languages and business markets. Industries we cover: Tech, Marketing & Communications, Events, Media, Retail, Travel, Hospitality, Finance, Gaming, Healthcare, Consulting


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Our recruitment process

EnglishJobs.se handles this recruitment process and our client wishes that all questions regarding the position be directed to: Marie Lindstrom,
Recruitment Manager,
marie.lindstrom@englishjobs.se

This is an expression of interest, and we will only contact candidates based on our client’s needs. Upon registration, your details will be saved and can be retrieved in connection with future recruitments.

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase.

The process includes two tests: one personality test and one cognitive test.ย The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
You can expect 3 interviews during the process. 1) with a colleague, 2) with a manager or team leader, and 3) with HR.