Online Community Manager
We are looking for a creative and strategic Online Community Manager to build, engage, and nurture our digital community across various platforms. This role involves driving meaningful conversations, increasing brand loyalty, and ensuring a positive online experience for our audience.
Key Responsibilities:
- Develop and execute community engagement strategies to grow and sustain an active user base
- Moderate and manage interactions on forums, social media, and other digital channels
- Create compelling content and conversation starters that align with brand voice and values
- Monitor community sentiment and feedback, reporting insights to internal teams
- Collaborate with marketing, customer support, and product teams to ensure consistent messaging
- Organize virtual events, Q&As, or campaigns to strengthen community participation
- Respond to questions and concerns promptly, maintaining a friendly and professional tone
- Identify and empower brand advocates, influencers, and ambassadors within the community
- Track performance metrics and provide regular reports on community health and engagement
Qualifications:
- Degree in Communications, Marketing, or related field
- Proven experience managing online communities or social media for a brand or organization
- Excellent communication skills and an empathetic, customer-first mindset
- Proficiency with social media platforms, community tools, and analytics software
- Ability to manage multiple channels and projects simultaneously
- Strong organizational skills and attention to detail
- Familiarity with content creation, basic graphic design, or video editing is a plus
- Fluency in English; additional language skills, including Swedish, are a plus
What We Offer:
- A collaborative and international work environment
- Creative freedom to shape and grow a vibrant online community
- Professional development and learning opportunities
- Competitive salary and comprehensive benefits package
Join us to help foster connections, inspire dialogue, and champion our brand through authentic online engagement.
About: English Jobs Sweden
EnglishJobs.se specializes in recruiting international talent for Swedish companies. Since 2009 we have have helped over 8000 professionals connect with traditional companies such as as Ericsson, Skanska, ABB, Volvo and SAAB as well Swedish startups such as Spotify, TrueCaller, Klarna and Skype. We welcome talent with a multicultural background and knowledge of local cultures, languages and business markets. Industries we cover: Tech, Marketing & Communications, Events, Media, Retail, Travel, Hospitality, Finance, Gaming, Healthcare, Consulting
