Account Coordinator โ Kontokoordinator
We are looking for a proactive and detail-oriented Account Coordinator (Kontokoordinator) to support the management of client accounts and ensure seamless coordination between internal teams and external stakeholders. In this role, you will play a key part in maintaining strong client relationships, supporting account operations, and contributing to overall customer satisfaction.
About the Role
As an Account Coordinator, you will act as a central point of contact for account-related activities, assisting account managers and collaborating with cross-functional teams. You will ensure that client needs are met efficiently while maintaining accurate records and supporting the delivery of high-quality services.
Key Responsibilities
- Support account managers in the day-to-day management of client accounts.
- Coordinate communication between clients and internal teams to ensure timely delivery of services.
- Maintain and update account records, contracts, and documentation.
- Assist in preparing client reports, presentations, and performance summaries.
- Monitor project timelines and ensure deliverables are met according to agreed schedules.
- Handle client inquiries, resolve issues, and escalate complex matters when necessary.
- Support billing and invoicing processes in collaboration with finance teams.
- Track account performance metrics and contribute to continuous improvement initiatives.
- Assist in onboarding new clients and ensuring a smooth transition into services.
Qualifications and Experience
- Degree or diploma in Business Administration, Marketing, Finance, or a related field.
- Previous experience in account coordination, customer service, or administrative roles.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Experience working with CRM systems and Microsoft Office tools.
- Familiarity with international business environments is an advantage.
Skills and Competencies
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy.
- Ability to build and maintain positive client relationships.
- Problem-solving mindset with a proactive approach.
- Ability to work both independently and collaboratively.
- Good time management and prioritization skills.
What We Offer
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- Exposure to international clients and projects.
- Competitive compensation and benefits.
About: English Jobs Sweden
EnglishJobs.se specializes in recruiting international talent for Swedish companies. Since 2009 we have have helped over 8000 professionals connect with traditional companies such as as Ericsson, Skanska, ABB, Volvo and SAAB as well Swedish startups such as Spotify, TrueCaller, Klarna and Skype. We welcome talent with a multicultural background and knowledge of local cultures, languages and business markets. Industries we cover: Tech, Marketing & Communications, Events, Media, Retail, Travel, Hospitality, Finance, Gaming, Healthcare, Consulting
